Privacy policy
At Stocknestshop, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing or using Stocknestshop, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.
I. What Information Do We Collect?
We collect various types of information to provide and improve our services, including:
- Information You Provide Directly:
- Identifying information (name, address, phone number, email, date of birth)
- Payment details (card number, billing address, transaction history)
- Account login credentials (username, password)
- Reviews, ratings, or comments you submit
- Customer support inquiries and responses
- Information Collected Automatically:
- Internet Protocol (IP) address
- Device type and settings (e.g., operating system, browser type)
- Browsing history and interactions with our website (e.g., pages viewed, time spent, links clicked)
- Location data (if permitted by your device settings)
- Cookies and tracking technologies (see the “Cookies” section below)
- Information from Third-Party Sources:
- Updated address and order details from shipping carriers
- Payment verification from financial institutions
- Analytics data from marketing platforms
II. How Do We Use Your Information?
We use your information for the following purposes:
- Processing and fulfilling your orders
- Managing your account and preferences
- Communicating with you about promotions, updates, or customer support inquiries
- Personalizing your shopping experience
- Enhancing security and fraud prevention
- Conducting analytics and improving our website performance
- Complying with legal obligations
III. How Do We Share Your Information?
We do not sell your personal information. However, we may share your information in the following ways:
- Service Providers: Payment processors, shipping carriers, customer service providers
- Legal Compliance: When required by law or to protect our rights
- Business Transfers: In case of a merger, sale, or acquisition
- With Your Consent: If you opt-in to share information for promotions or collaborations
IV. Cookies and Tracking Technologies
We use cookies to enhance user experience, store preferences, and analyze website traffic. You can manage cookie preferences via your browser settings, but disabling cookies may affect functionality.
V. How Do We Protect Your Information?
We implement industry-standard security measures to protect your personal data. However, no method of transmission over the internet is 100% secure. We recommend using strong passwords and keeping login details confidential.
VI. What Information Can You Access?
You can view and update most of your personal information through the ‘Personal Center’ tab in your account:
- Account Settings: Login details, profile information
- Manage Address Book: Stored addresses
- My Orders: Order history
- Email Subscriptions: Communication preferences
- My Rewards & Credit: Rewards balance
- My Favorites: Wishlist items
- My Tickets: Customer support inquiries
If you require additional information, you can submit a request via the “My Tickets” page.
VII. Your Choices and Rights
You have the right to:
- Modify or update your information via account settings
- Opt out of marketing communications by adjusting email preferences
- Delete your account by submitting a request (processing fees may apply for extensive requests)
- Restrict data processing in certain situations
- Request copies of your personal information (subject to administrative fees in certain cases)
VIII. Data Retention
We retain your information as long as necessary to provide services, comply with legal requirements, resolve disputes, and enforce agreements. Transaction history is maintained for record-keeping purposes.
IX. Users From the European Union (GDPR Compliance)
If you are an EU resident, you have additional rights under the General Data Protection Regulation (GDPR), including:
- Right of Access: Request details about how your data is processed
- Right to Rectification: Correct inaccurate information
- Right to Erasure: Request data deletion (subject to legal obligations)
- Right to Restriction of Processing: Limit how your data is used
- Right to Data Portability: Request data transfer to another provider
- Right to Object: Object to data processing, including profiling
- Withdrawal of Consent: Revoke consent at any time
Requests can be submitted via dataprotectionofficer@stocknestshop.com.
X. Users From California (CPRA Compliance)
California residents are entitled to rights under the California Privacy Rights Act (CPRA):
- Right to Delete Personal Information
- Right to Correct Inaccurate Data
- Right to Know What Information is Collected
- Right to Equal Service & Non-Discrimination
- Right to Opt Out of Data Sales (if applicable)
- Right to Limit Use of Sensitive Data
Requests can be submitted to contact@stocknestshop.com.
XI. Users From Nevada
Nevada residents may opt out of data sales, even though we do not sell personal information. Requests can be sent to contact@stocknestshop.com.
XII. Children’s Privacy
Stocknestshop does not knowingly collect data from children under 13. If we learn that a minor’s information has been collected without parental consent, we will delete it immediately.
XIII. Terms of Use, Policies, and Revisions
By using Stocknestshop, you agree that any disputes related to privacy are subject to our Terms of Use. Our Privacy Policy may be updated from time to time. We encourage users to check this page periodically for updates.
For any concerns about privacy, please contact us at contact@stocknestshop.com.
Contact Information
Business Name: Stocknestshop
Address: Unit 2/10 Maitland Rd, Mayfield, NSW 2304, Australia
Email: contact@stocknestshop.com
Thank you for trusting Stocknestshop with your privacy!