FAQ

How long does shipping take?

Orders are typically processed within 1–3 business days. Delivery times vary by location and usually take between 7–15 business days. During peak seasons, shipping may take longer.

Do you ship internationally?

Yes. We currently ship to customers in multiple countries worldwide.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email containing your tracking number and tracking link.

Can I cancel my order?

Orders can be cancelled within 12 hours of purchase. Once an order has entered processing, cancellation may no longer be possible.

What if I receive a damaged or incorrect item?

Please contact our support team within 7 days of receiving your order. Include photos of the item and packaging so we can investigate and provide a solution.

What payment methods do you accept?

We accept major credit cards, debit cards, PayPal, Apple Pay, Google Pay, and other secure payment methods available at checkout.

How do I contact customer support?

You can reach us through our Contact Us page or by emailing our support team. We aim to respond within 24–48 business hours.